Terms of Service

These Terms of Service form an agreement between you and Tech Redux governing your use of the Grassworks website, account, purchases, digital product access, downloads, support services, and related services.

By creating an account, completing a purchase, or using services provided through the website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree to these Terms, you must not create an account, purchase Grassworks, or use the applicable services.

Grassworks is developed and distributed by TECH REDUX.

Business address: Plot No.1/3 of Plot No.SB-55, MAIMOONA SQUARE Block, Block 13-C, Situated at KDA Scheme No.24, Gulshan-e-Iqbal, Karachi, Karachi East Gulshan Town, Pakistan.

Customer support email: support@techredux.co

Customer support phone: +92 342 2941250

TECH REDUX currently provides Grassworks as a digital software product. No physical goods are shipped.

Certain Grassworks services require an account. You are responsible for providing accurate information when creating your account and for keeping that information reasonably current.

You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account.

You must not share, sell, transfer, or otherwise provide access to your account to another person where doing so would violate these Terms or the Grassworks License Agreement.

Grassworks is currently offered as a one-time purchase for USD $199. Grassworks does not currently require a recurring subscription or membership fee.

The applicable price and currency are displayed during the purchase process before payment is completed. Applicable taxes, fees, or other charges may apply depending on your location and payment provider.

Payments are processed through third-party payment infrastructure. By completing a purchase, you authorize the applicable payment provider to process the transaction using the payment method you provide.

A purchase does not transfer ownership of the Grassworks software to you. Your rights to use the software are governed by the Grassworks Commercial Software License Agreement.

Grassworks is a digital software product. After successful payment, product access is made available to the purchaser's account immediately.

There is no physical shipping or courier delivery. Customers do not need to wait for a physical product to be delivered.

Customers purchasing from outside Pakistan can access the digital product internationally. Digital delivery does not require physical shipment.

Product access may include available product versions, downloads, documentation, and other product resources associated with the applicable entitlement.

Product access does not grant permission to redistribute, resell, sublicense, or otherwise provide Grassworks to unauthorized persons.

Downloads made available through the account portal are provided for authorized customers according to the applicable Grassworks License Agreement.

Download links may be temporary or access-controlled for security purposes. You must not attempt to bypass download restrictions or use a download link to provide unauthorized access to another person.

Customers may use the available support functionality and contact information to request assistance with Grassworks and related services.

We aim to respond to customer enquiries within 2 business days.

Complaints are handled through our customer support channels. We aim to resolve complaints within 14 business days.

Complaints may be submitted by email at support@techredux.co or by phone at +92 342 2941250.

Customers may submit feature requests, reviews, comments, and other content through available Grassworks functionality.

You are responsible for content you submit. You must not submit content that is unlawful, fraudulent, abusive, threatening, defamatory, invasive of another person's privacy, or otherwise inappropriate.

By submitting content, you grant Tech Redux permission to use that content as reasonably necessary to operate, display, moderate, improve, and promote the applicable Grassworks services, subject to applicable law.

You must use the Grassworks website, account, and services in accordance with applicable law and these Terms.

You must not attempt to gain unauthorized access to accounts, systems, infrastructure, downloads, APIs, or other resources.

You must not interfere with the operation or security of the website or services, circumvent access controls, or use the services for fraudulent or abusive purposes.

Grassworks, its software, documentation, branding, website content, graphics, and associated materials are owned by or licensed to Tech Redux unless otherwise identified.

Purchasing Grassworks does not transfer intellectual property ownership. Your rights to use the software are limited to those expressly granted by the applicable Grassworks Commercial Software License Agreement.

Three.js and other third-party technologies remain the property of their respective owners and are subject to their applicable licenses.

Grassworks may rely on third-party providers for payment processing, authentication, hosting, email delivery, storage, analytics, and other infrastructure.

Third-party services are subject to their own terms and policies. Tech Redux is not responsible for third-party services to the extent permitted by applicable law.

We may suspend or terminate access to an account or service where reasonably necessary to protect the website, other customers, our systems, or our rights, or where permitted by these Terms or the applicable license.

Termination or suspension may result in loss of access to accounts, downloads, updates, support services, feature-request services, or future releases.

Termination of website access does not limit any rights or obligations that survive under the applicable Grassworks License Agreement or applicable law.

Grassworks is a digital software product delivered immediately after successful payment. There is no physical return, exchange, or shipping process.

If product access has not yet been provided, a customer may contact us as soon as possible to request cancellation. Because access is normally provided immediately after successful payment, cancellation requests should be submitted immediately.

Once product access has been provided or the software has been downloaded or accessed, purchases are generally final and non-refundable, except where a refund is required by applicable law or expressly approved by Tech Redux.

Technical problems should be reported to support@techredux.co. We may provide technical assistance, corrected files, replacement files, or another reasonable remedy where appropriate.

Approved refunds are processed within 7–10 business days after approval.

Full details are available in our Refunds, Cancellations & Digital Delivery Policy.

Grassworks and the website are provided on an “as-is” and “as-available” basis to the maximum extent permitted by applicable law.

Tech Redux does not guarantee that the website or services will always be uninterrupted, error-free, completely secure, or available at all times.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.

To the maximum extent permitted by applicable law, Tech Redux will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, services, or Grassworks.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

We may update these Terms from time to time to reflect changes to our services, technology, legal requirements, or business practices.

When we make changes, we will update the date shown at the beginning of these Terms. Continued use of the applicable services after changes take effect constitutes acceptance of the updated Terms to the extent permitted by applicable law.

These Terms are subject to applicable law and the mandatory rights available to customers in their respective jurisdictions.

The Grassworks Commercial Software License Agreement separately governs the license and permitted use of the Grassworks software.