Contact & Complaints
Contact TECH REDUX for Grassworks support, purchase questions, refund requests, complaints, or other customer enquiries.
We aim to respond to customer enquiries within 2 business days and resolve complaints within 14 business days.
Contact Information
TECH REDUX
Email: support@techredux.co
Phone: +92 342 2941250
Business address: Plot No.1/3 of Plot No.SB-55, MAIMOONA SQUARE Block, Block 13-C, Situated at KDA Scheme No.24, Gulshan-e-Iqbal, Karachi, Karachi East Gulshan Town, Pakistan.
Complaints Handling
Customers can submit complaints by email at support@techredux.co or by phone at +92 342 2941250.
When submitting a complaint, please provide your account email, purchase information where relevant, and a clear description of the issue so that we can investigate it efficiently.
Complaints may relate to purchases, product access, technical issues, refunds, account matters, or other Grassworks services.
Response Times
We aim to respond to customer enquiries within 2 business days.
We aim to resolve complaints within 14 business days.
Some matters may require additional time where the issue depends on a third-party payment provider, technical investigation, or information outside our direct control.